Questions & Answers

Some common questions we get about FrontDesk

  • Getting Started

    1. What is FrontDesk?

    FrontDesk is a comprehensive compliance solution. From collecting guest IDs and managing guest contracts to handling occupancy taxes and preparing for audits, we ensure every detail is in compliance with local regulations, giving you peace of mind.

    2. How does it work?

    At the heart of FrontDesk's operation is our state-of-the-art automation technology. We automate various aspects of property management, from listing synchronization across platforms to occupancy tracking and dynamic pricing adjustments. This technology ensures your property is competitively priced, fully booked, and compliant with any platform-specific requirements.

    Alongside automation, we prioritize thorough record-keeping for every aspect of your rental business. From guest agreements and IDs to financial transactions and tax documents, we maintain detailed records. This not only aids in transparency and compliance but also prepares you for any potential audits with complete documentation at your fingertips.

    3. Do you need access to my AirBNB account?

    To enable FrontDesk's management of operational and financial compliance for your vacation rental, two access options are available:

    • Granting Hosting Team access allows direct, secure management within Airbnb, covering reservation confirmations, tax handling, and audit preparations.

    • Alternatively, setting up an automatic email forward for all reservation-related information provides us with the necessary data while keeping your account directly managed by you.

    4. Automate testing with API

    An augue cubilia laoreet and magna suscipit egestas magna ipsum purus ipsum primis and augue ultrice ligula egestas suscipit lectus gestas integer congue a lectus porta phasellus neque blandit tristique

  • Manage your account

    1. Sign up and manage your account

    1. Curabitur ac dapibus libero eu congue tristique neque

    2. Sagittis congue augue egestas volutpat egestas

    3. An aliquam justo suscipit congue augue

    4. Gestas integer congue a lectus porta

    2. Manage account settings

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas magna ipsum vitae purus congue and efficitur ipsum primis in cubilia laoreet augue egestas luctus donec and curabitur dapibus

    3. Change language or location settings

    Sapien egestas, congue gestas posuere cubilia congue ipsum mauris lectus laoreet gestas neque pulvinar vitae auctor eros dolor luctus placerat a magna cursus congue magna nihil mpedit ligula congue. Maecenas gravida porttitor nunc, quis vehicula magna luctus tempor. Quisque vel laoreet turpis. Viverra augue augue eget, dictum tempor diam. Sed pulvinar a consectetur nibh, imperdiet varius viverra

    4. Troubleshoot account issues

    An augue cubilia laoreet and magna suscipit egestas magna ipsum purus ipsum primis and augue ultrice ligula egestas suscipit lectus gestas integer congue a lectus porta phasellus neque blandit tristique

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas and magna ipsum vitae

    Sagittis congue augue egestas volutpat egestas and magna suscipit egestas magna ipsum vitae efficitur purus congue ipsum primis in cubilia laoreet augue egestas luctus donec and curabitur dapibus

    5. Manage accessibility settings

    Sapien egestas, congue gestas posuere cubilia congue ipsum mauris lectus laoreet at gestas neque cubilia vitae auctor eros dolor luctus placerat a magna cursus congue magna nihil mpedit ligula congue. Maecenas gravida porttitor nunc, quis vehicula magna luctus tempor. Quisque vel laoreet turpis augue

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas and magna ipsum and vitae purus efficitur ipsum primis in cubilia laoreet tempor gravida sapien cursus congue magna purus quaerat

  • Purchase and License

    1. How much does Martex cost?

    An augue cubilia laoreet and magna suscipit egestas magna ipsum purus ipsum primis and augue ultrice ligula egestas suscipit lectus gestas integer congue a lectus porta phasellus neque blandit tristique

    2. Do you offer discounts for annual plans?

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas and magna ipsum vitae

    Sagittis congue augue egestas volutpat egestas and magna suscipit egestas magna ipsum vitae purus congue efficitur ipsum primis in cubilia laoreet augue egestas luctus donec and curabitur dapibus

    3. I didn't receive the license key after purchased

    • Curabitur ac dapibus libero. Quisque eu congue tristique neque phasellus blandit tristique justo aliquam. Aliquam vitae undo molestie nunc. Quisque sapien justo, aliquet non molestie purus tempor

    • Sagittis congue augue egestas volutpat egestas magna suscipit egestas magna ipsum vitae purus undo efficitur ipsum primis in cubilia laoreet augue egestas luctus donec curabitur dapibus libero

    4. I can't activate Martex

    Sapien egestas, congue gestas posuere cubilia congue ipsum mauris lectus laoreet gestas neque pulvinar vitae auctor eros dolor luctus placerat a magna cursus congue magna nihil mpedit ligula congue. Maecenas gravida porttitor nunc, quis vehicula magna luctus tempor. Quisque vel laoreet turpis. Viverra augue augue eget, dictum tempor diam. Sed pulvinar a consectetur nibh, imperdiet varius viverra

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas and magna ipsum vitae purus and efficitur ipsum primis in cubilia laoreet tempor gravida

    5. How to request a refund?

    • Curabitur ac dapibus libero. Quisque eu congue tristique

    • Congue tristique neque phasellus blandit tristique justo undo aliquam aliquam vitae molestie quisque sapien justo, aliquet non molestie purus tempor

    • Sagittis congue augue egestas volutpat egestas magna suscipit egestas magna ipsum

  • Policy, Safety & Copyright

    1. Copyright and rights management

    Sapien egestas, congue gestas posuere cubilia congue ipsum mauris lectus laoreet gestas neque pulvinar vitae auctor eros dolor luctus placerat a magna cursus congue magna nihil mpedit ligula congue. Maecenas gravida porttitor nunc, quis vehicula magna luctus tempor. Quisque vel laoreet turpis. Viverra augue augue eget, dictum tempor diam. Sed pulvinar a consectetur nibh, imperdiet varius viverra

    2. Manage privacy settings

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas magna ipsum vitae purus congue efficitur ipsum and primis undo cubilia a laoreet augue egestas luctus donec and curabitur dapibus

    1. Gestas integer congue a lectus porta

    2. An aliquam justo suscipit congue augue

    3. Sagittis congue augue egestas volutpat egestas

    3. Change your subscription privacy settings

    Sapien egestas, congue gestas posuere cubilia congue ipsum mauris lectus laoreet and gestas neque vitae auctor eros dolor luctus placerat a magna cursus congue magna nihil mpedit ligula congue maecenas undo gravida porttitor nunc, quis vehicula magna luctus tempor. Quisque vel laoreet turpis augue

    • Congue tristique neque phasellus blandit tristique justo undo aliquam aliquam vitae molestie quisque and sapien justo, aliquet non molestie purus tempor

    • Sagittis congue augue egestas volutpat egestas magna suscipit egestas magna ipsum

    4. Protecting your identity

    Sapien egestas, congue gestas posuere cubilia congue ipsum mauris lectus laoreet gestas neque pulvinar vitae auctor eros dolor luctus placerat a magna cursus congue magna nihil mpedit ligula congue. Maecenas gravida porttitor nunc, quis vehicula magna luctus tempor. Quisque vel laoreet turpis. Viverra augue augue eget, dictum tempor diam. Sed pulvinar a consectetur nibh, imperdiet varius viverra

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas and magna ipsum vitae purus and efficitur ipsum primis in cubilia laoreet tempor gravida

  • Other Questions

    1. How do I get the error log?

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas and magna ipsum vitae

    Sagittis congue augue egestas volutpat egestas and magna suscipit egestas and magna ipsum vitae purus congue efficitur ipsum primis in cubilia laoreet augue egestas luctus donec and curabitur dapibus

    2. I forgot my folder password, what should I do?

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas magna ipsum vitae purus congue efficitur ipsum and primis in cubilia laoreet augue egestas luctus donec and curabitur dapibus

    1. Gestas integer congue a lectus porta

    2. An aliquam justo suscipit congue augue

    3. Sagittis congue augue egestas volutpat egestas

    3. Limitations of folder password protection

    Sapien egestas, congue gestas posuere cubilia congue ipsum mauris lectus laoreet gestas neque pulvinar vitae auctor eros dolor luctus placerat a magna cursus congue magna nihil mpedit ligula congue. Maecenas gravida porttitor nunc, quis vehicula magna luctus tempor. Quisque vel laoreet turpis. Viverra augue augue eget, dictum tempor diam. Sed pulvinar a consectetur nibh, imperdiet varius viverra

    4. Import existing library

    Sapien egestas, congue gestas posuere cubilia congue an ipsum mauris lectus laoreet gestas neque vitae auctor eros dolor luctus placerat a magna cursus congue magna nihil mpedit ligula congue gravida tempor porttitor nunc, quis vehicula magna luctus tempor. Quisque vel laoreet turpis augue

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas and magna ipsum vitae purus and efficitur ipsum primis in cubilia laoreet tempor gravida

    5. I lost my license. Can you send it to me?

    An augue cubilia laoreet and magna suscipit egestas magna ipsum purus ipsum primis augue ultrice ligula egestas suscipit lectus gestas integer congue a lectus porta phasellus neque blandit tristique

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas and magna ipsum vitae

Have any questions? Get in Touch